Customer Testimonials

What Our Customers Say

Also find us on:
I have got my first car today! The Edinburgh team has took such great care of me, Nicole has organised a car to be brought over from another branch so I could try it! She talked me through all my options from day 1 and was happy to answer to any questions I had along the way! A special little shout out to Oliver who parked some cars out for me to drive a couple of times, thank you! Exceptional service I can only recommend it to everyone who is looking to buy a good quality used car! Thank you guys ❤️
Google

Henrietta Onda

I bought a Ford Mondeo 2017 model, and John was really easy to deal with not rushing you, listens to what you want generally very friendly and easy to deal with.
Google

Jason Jennings

​"I had an absolutely fantastic experience purchasing my car here. The selection of vehicles is excellent, and every car on the lot was in top-notch condition. ​What stood out most was the outstanding service—the entire process was quick, easy, and stress-free. I really appreciated that I was given the space to look around and inspect the cars at my own pace without feeling pressured or having a salesperson constantly breathing down my neck. A special thank you to John, who was great to work with throughout. I will definitely be back for future purchases and highly recommend them to my friends and family."
Google

Paul

Had a lovey experience with John kept us up to date with everything and serviced and mot the car before we got it waited under a week will definitely look at them again in future, also brought the car down from Glasgow for us , 100% recommend
Google

A Channel on

Fantastic professional staff, great vehicle.
Google

michael mctaggart

Google

Kenny Morgan

Amazing staff and great service x love my new car x finance was hassle free and no pressure….will be recommending to everyone I know x All the staff (including the 4 legged kind) made us feel so welcome and happy to help x happy happy customer x
Google

Jean Wilson

Google

Ryan Kearney

A great company to deal with - Paul was really helpful and genuine. Would recommend to anyone.
Google

Nick Smith

I recently had need to purchase a replacement car after my vw golf gtd which i only had for 9 weeks was written off in an accident and as a big fan of golfs esp the gtd i was looking to replace it with the same if i could and im so glad i came across an ad from Acs in edinburgh showing they had 1 for sale .I initialy phoned on the monday and spoke with john who confirmed it was still for sale and we arranged for me to come to edinburgh from dundee on the wedensday to have a look and test drive and if all good to purchase the car which happily i did after my visit on the wedensday and i arranged to pick the car up on the friday .Throughout the whole process from my 1st visit until picking the car up as agreed i couldnt fault john in any way as to how he went about his buisness as the manager of the edinburgh branch of Acs and how he treated me as a potential customer which was very honestly friendly and not pushy in anyway re trying to sell me the car which i dont like and has put me of buying cars before ..After viewing and test driving the car i had no hesitation in doing the deal with john which was done very proffesionally and without any fuss by him and again on collection it was the same .The car itself when i viewed it in person was even better than the add stated and after id given it a good test drive back to dundee im so glad as i stated earlier that i saw their add and acted on it as i have nothing but praise for john and acs as to how easy they made it for me to buy a very good car off them without any pressure or fuss and id certainly reccommend them to anybody looking for a very good car at a fair price which i certainly did 😁👍
Google

michael smith

Car is in very good condition. Staff were helpful and polite, great service.
Google

Ava Castle

Smooth and painless purchase of new vehicle. Charlie was very efficient, helpful and friendly. Good range of cars at reasonable prices. Will be first port of call for next car purchase.
Google

VINCE FRASER

Great experience with this company really helpful
Google

James Mitchell

Bought my daughter’s first car from the Cumbernauld Depot. Had a great experience was looked after by John who was great, took the car for a test drive and bought it there and the. The heating wasn’t working so they fixed it before we collected it. Got it home and the horn wasn’t working, phoned and spoke to Paul and he said bring it in. They fixed the horn and also put 2 new tyres on it for us. It has been running a dream since we got it in February . Would highly recommend ACS ltd they had some great cars at good prices. Thank you
Google

Roz Ackers

Hi guys,.Just bought a 7 seaters Fiat 500L from Assured Cars Scotland. Excellent car and Excellent Customer service from Staff Charlie👍🌟🌟🌟🌟🌟Great and simple. I live in kent, England. Paid deposit, Zopa Bank got intouch with them, paid the car. I took a flight to Edinburgh and picked the car, Simple and lovely, worry free! Excellent staff go to their Website for Peace of Mind and worry free transactions 👍👍👍👍👍 Mr. Akim Lawani Director @ Akim's Care Limited
Google

Akim Lawani

Large range of available cars and great service in choosing the right one for me, as well as a quick collection process so that I can enjoy my new car as quickly as possible. I will definitely come back to ACS when it's time to change my car to a newer one.
Google

Dawid Ruszkiewicz

Professional, friendly & easy to deal with. Kept me daily up to date while my car was being prepared.
Google

Gary Keith

Just bought my car from ACS. Totally satisfied with the car the price and the customer service. Charlie is amazing. Patient, knowledgeable and always happy to help. If you are looking for your next car ACS is the place. Highly recommended
Google

Apostolos Sklaris

Google

robin percival

ACS made it easy and enjoyable to buy my daughter's first car. Charlie was excellent. No hard sell, but all questions answered.
Google

John Wardhaugh

I bought a car from a really nice lady here ! Her name was Charlie, I came with my mum and my gran and she was so kind, helpful and just honest. I came just to view the cars and after leaving I turned right back and bought a car! This was an easy and fast sale and the customer service was amazing! I would highly recommend this family run business!!! Even after the sale I contacted the place about a query and the response was same day!! Absolutely outstanding business! ⭐️⭐️⭐️⭐️⭐️
Google

Paige Salter

NFC stand tested and working. Thank You!
Google

Andrew Payne

I'm really happy with the car I bought from Assured Cars, I really hate pressure sales but Paul was brilliant, I got the car I wanted at a good price, full year's MOT amd 6 month warranty. I didn't want to test drive it but Paul took us out and put the car through it's paces. Car was spotless when I collected it too. Great service, would definately recommend 😁👍
Google

Carol Fennell

We recently bought our son's first car from Assured Cars and it was a very positive experience throughout. All of the staff we met were friendly and helpful, Paul gave lots of pointers during the test drive of what to look out for. The car came with a fresh MOT and service, and Paul pointed out the electric window switch was faulty and arranged for this to be fixed. The car itself is in excellent, clean condition and is running well, we were given a 3 month warranty for piece of mind too. Charlie looked after us when it was time to collect the car. Excellent customer service from a small, local business, would not hesitate to buy from Assured Cars again in future, and happy to recommend to others.
Google

Anna Patterson

I recently purchased a car from Assured Cars Scotland & experienced excellent service. Paul kept in touch with me every step of the way & nothing was too much trouble for him. I am very satisfied with the vehicle & would have no hesitation recommending them to anyone. Fast, friendly & down to earth.
Google

Grant McLagan

Still early days but so far so good...Great service from Assured Cars can't fault them at all. They made sure I got my car in perfect working order and can't complain with the warranty and breakdown cover as part of the package. I will always look here first when buying a car and recommend them to anyone.
Google

Robbie Macfarlane

Great from start to sale just look and when your ready pick your car and all finalised no fuss no con honest sales totally recommend Assured cars Scotland LTD
Google

Andrew Roberts

The whole experience of buying my new car was excellent. From start to finish I was delighted with the service and the Car. Very happy to recommend Assured Cars. Paul is very pleasant to deal with and a excellent professional. Thank you so much for the new car.
Google

Brian Wilson Ferguson

Great value and excellent customer care. Everything was taken care of and hassle free.
Google

Paul Marston

Needed a replacement car in a hurry, looked at a couple and found a mint hyundai i10 (64 plate) at a reasonable price. I spoke to the Salesman (Paul) who arranged a quick test drive for me. Car looked and drove as advertised, it came with a fresh service and MOT along with a 6 month warranty. Great customer service all round.
Google

Blane Towers

This small family owned business was a a delight to work with. They were very willing to be communicative and helpful when buying my car. They pride themselves with customer service which i fully experienced when there was a fault with the car before purchase and they fixed it within 3 days of finding the fault. Much appreciated and happily driving my Kia :)
Google

Francine Cameron

Travelled from Manchester to buy a car from here and couldn’t be happier with the car and service. No pressure purchase, and really really nice people, nice chat and made everything as easy as possible. Definitely worth the travel and would do so again to buy a car in the future.
Google

Niall Lambert

First time buying from Assured Cars and was really impressed with the level of service and quality of the car I had picked. Matthew and his colleague were really helpful and kept me informed through the whole process and had the car delivered to me. Would highly recommend for both customer service and quality of the cars. Thanks to both :)
Google

Sam Hudson

I recently purchased a car with assured cars, such a pleasant experience all the team are super friendly and not pushy like some dealerships very quite relaxed atmosphere all round the guys also very knowledgeable regarding the vehicle they are selling, 5 star service i highly recommend and will use assured cars again in the future.
Google

Marcus McNeill

Google

paul cunningham

Google

Lewis Corrigan

Google

Sean Coia

I bought my car online without seeing it first hence I was a bit nervous. Michael reassured me that it was quite the norm nowadays and he sent me more pictures and details about the car. The car was delivered to my address in Gullane within two days. I am delighted with my vehicle and the way the transaction took place. Michael was extremely polite and knowledgeable and a pleasure to deal with. I would give 6 stars if i could, I have no hesitation about highly recommending Assured Cars Scotland. A fortnight after bought the car it started shuddering and going into limp mode. I phoned Michael at Assured Cars and he immediately arranged for the car to be inspected by an approved garage beside me. It turned out it was only a slack multi-plug! Car now running like a new car again. 😁
Google

George

Matthew and Jacob are amazing salesmen, bought a car from them and it was Jacobs first sale, so congrats on that. First class service and thank you for the laughs.😀
Google

Moira Lloyd

Superb service from start to finish. Would give 10 stars if I could. Michael was lovely and very honest in every way. Would definitely recommend
Google

Monique Hickey

I'd highly recommend Matthew and the team at ACS to anyone looking to buy a car. From viewing the car, test driving the car, buying the car, the car being delivered, the after care service....nothing was a problem. Matthew has been an absolute gem to deal with, and the garage was a great wee find in the heart of Fauldhouse ❤️. Thanks again for a first class service x
Google

Tracey Wilson

Bought a car from Assured cars, Mathew is an absolute gent and totally genuine. Never pushed and listens to the customer. Had a wee problem with it and he had it sorted to the very highest customer service that you never get with the big salesrooms. If you are looking for a car with hassle free sales techniques choose Mathew at Assured cars. Service second to none. Excellent.
Google

James Polson

I got a used car from here, and WOW I'm over the moon with it, The customer service, nothing was to much trouble, and while I stumbled my way through what I wanted the owner never yawned or took a deep breath in frustration, he was a real gentleman . I'd recommend anyone to give these guys a ago. Thanks again lads, Kev.
Google

kevin morgan

We bought a Vauxhall Meriva 57 plate from Assured Cars, the whole buying experience was great. We looked at the car first, it was in excellent condition inside and out, very clean and tidy. When we told Matthew of our interest, he gave me the car keys and asked me if I wanted to take it out for a test drive, which we did, still happy with the car, we told Matthew we wanted to buy it. He could not have helped enough, transferring ownership etc. Not once did we feel pressurised by Matthew, we were left to our own devices with our decision making. A pleasant buying experience, a very decent clean car. Would certainly use ACS again.
Google

John Finch

I am a 67 year old male and as you can imagine I have dealt with a few dealerships in my time But this is by far the best ever From my first meeting with young Mathew sales manager until I drove my newly purchased car from their premises it really was first class So friendly and welcoming straight talking and as many coffees as I wanted 😃 Excellent can’t praise this dealership high enough
Google

Edward Irvine

Recently bought a car from the guys, Can't thank you guys enough definitely will use your service again! Highly recommend assured cars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Google

dimitar karaperev

Google

Darren Maxwell

This is the 3rd car we have bought from here and we have never had any bother with any of them. Great service, would recommend.
Google

Maureen Ritchie

U just need to read the review.....n Great communication.. Good value for money..delivered the vehicle and they took mine away.... Very very pleased with the car..this is a recommended seller....would defo use again..made a girl very happy 😁
Google

Puppylover 48

Great service and great value for the price paid. A great little car that I purchased and am very pleased with it. Would certainly use them again in the future. Roger Stenhouse
Google

Roger Stenhouse

What our customers say about us

Our Reviews

I have got my first car today! The Edinburgh team has took such great care of me, Nicole has organised a car to be brought over from another branch so I could try it! She talked me through all my options from day 1 and was happy to answer to any questions I had along the way! A special little shout out to Oliver who parked some cars out for me to drive a couple of times, thank you! Exceptional service I can only recommend it to everyone who is looking to buy a good quality used car! Thank you guys ❤️
— Henrietta Onda
I bought a Ford Mondeo 2017 model, and John was really easy to deal with not rushing you, listens to what you want generally very friendly and easy to deal with.
— Jason Jennings
​"I had an absolutely fantastic experience purchasing my car here. The selection of vehicles is excellent, and every car on the lot was in top-notch condition. ​What stood out most was the outstanding service—the entire process was quick, easy, and stress-free. I really appreciated that I was given the space to look around and inspect the cars at my own pace without feeling pressured or having a salesperson constantly breathing down my neck. A special thank you to John, who was great to work with throughout. I will definitely be back for future purchases and highly recommend them to my friends and family."
— Paul
Had a lovey experience with John kept us up to date with everything and serviced and mot the car before we got it waited under a week will definitely look at them again in future, also brought the car down from Glasgow for us , 100% recommend
— A Channel on
Fantastic professional staff, great vehicle.
— michael mctaggart
— Kenny Morgan
Amazing staff and great service x love my new car x finance was hassle free and no pressure….will be recommending to everyone I know x All the staff (including the 4 legged kind) made us feel so welcome and happy to help x happy happy customer x
— Jean Wilson
— Ryan Kearney
A great company to deal with - Paul was really helpful and genuine. Would recommend to anyone.
— Nick Smith
I recently had need to purchase a replacement car after my vw golf gtd which i only had for 9 weeks was written off in an accident and as a big fan of golfs esp the gtd i was looking to replace it with the same if i could and im so glad i came across an ad from Acs in edinburgh showing they had 1 for sale .I initialy phoned on the monday and spoke with john who confirmed it was still for sale and we arranged for me to come to edinburgh from dundee on the wedensday to have a look and test drive and if all good to purchase the car which happily i did after my visit on the wedensday and i arranged to pick the car up on the friday .Throughout the whole process from my 1st visit until picking the car up as agreed i couldnt fault john in any way as to how he went about his buisness as the manager of the edinburgh branch of Acs and how he treated me as a potential customer which was very honestly friendly and not pushy in anyway re trying to sell me the car which i dont like and has put me of buying cars before ..After viewing and test driving the car i had no hesitation in doing the deal with john which was done very proffesionally and without any fuss by him and again on collection it was the same .The car itself when i viewed it in person was even better than the add stated and after id given it a good test drive back to dundee im so glad as i stated earlier that i saw their add and acted on it as i have nothing but praise for john and acs as to how easy they made it for me to buy a very good car off them without any pressure or fuss and id certainly reccommend them to anybody looking for a very good car at a fair price which i certainly did 😁👍
— michael smith
Car is in very good condition. Staff were helpful and polite, great service.
— Ava Castle
Smooth and painless purchase of new vehicle. Charlie was very efficient, helpful and friendly. Good range of cars at reasonable prices. Will be first port of call for next car purchase.
— VINCE FRASER
Great experience with this company really helpful
— James Mitchell
Bought my daughter’s first car from the Cumbernauld Depot. Had a great experience was looked after by John who was great, took the car for a test drive and bought it there and the. The heating wasn’t working so they fixed it before we collected it. Got it home and the horn wasn’t working, phoned and spoke to Paul and he said bring it in. They fixed the horn and also put 2 new tyres on it for us. It has been running a dream since we got it in February . Would highly recommend ACS ltd they had some great cars at good prices. Thank you
— Roz Ackers
Hi guys,.Just bought a 7 seaters Fiat 500L from Assured Cars Scotland. Excellent car and Excellent Customer service from Staff Charlie👍🌟🌟🌟🌟🌟Great and simple. I live in kent, England. Paid deposit, Zopa Bank got intouch with them, paid the car. I took a flight to Edinburgh and picked the car, Simple and lovely, worry free! Excellent staff go to their Website for Peace of Mind and worry free transactions 👍👍👍👍👍 Mr. Akim Lawani Director @ Akim's Care Limited
— Akim Lawani
Large range of available cars and great service in choosing the right one for me, as well as a quick collection process so that I can enjoy my new car as quickly as possible. I will definitely come back to ACS when it's time to change my car to a newer one.
— Dawid Ruszkiewicz
Professional, friendly & easy to deal with. Kept me daily up to date while my car was being prepared.
— Gary Keith
Just bought my car from ACS. Totally satisfied with the car the price and the customer service. Charlie is amazing. Patient, knowledgeable and always happy to help. If you are looking for your next car ACS is the place. Highly recommended
— Apostolos Sklaris
— robin percival
ACS made it easy and enjoyable to buy my daughter's first car. Charlie was excellent. No hard sell, but all questions answered.
— John Wardhaugh
I bought a car from a really nice lady here ! Her name was Charlie, I came with my mum and my gran and she was so kind, helpful and just honest. I came just to view the cars and after leaving I turned right back and bought a car! This was an easy and fast sale and the customer service was amazing! I would highly recommend this family run business!!! Even after the sale I contacted the place about a query and the response was same day!! Absolutely outstanding business! ⭐️⭐️⭐️⭐️⭐️
— Paige Salter
NFC stand tested and working. Thank You!
— Andrew Payne
I'm really happy with the car I bought from Assured Cars, I really hate pressure sales but Paul was brilliant, I got the car I wanted at a good price, full year's MOT amd 6 month warranty. I didn't want to test drive it but Paul took us out and put the car through it's paces. Car was spotless when I collected it too. Great service, would definately recommend 😁👍
— Carol Fennell
We recently bought our son's first car from Assured Cars and it was a very positive experience throughout. All of the staff we met were friendly and helpful, Paul gave lots of pointers during the test drive of what to look out for. The car came with a fresh MOT and service, and Paul pointed out the electric window switch was faulty and arranged for this to be fixed. The car itself is in excellent, clean condition and is running well, we were given a 3 month warranty for piece of mind too. Charlie looked after us when it was time to collect the car. Excellent customer service from a small, local business, would not hesitate to buy from Assured Cars again in future, and happy to recommend to others.
— Anna Patterson
I recently purchased a car from Assured Cars Scotland & experienced excellent service. Paul kept in touch with me every step of the way & nothing was too much trouble for him. I am very satisfied with the vehicle & would have no hesitation recommending them to anyone. Fast, friendly & down to earth.
— Grant McLagan
Still early days but so far so good...Great service from Assured Cars can't fault them at all. They made sure I got my car in perfect working order and can't complain with the warranty and breakdown cover as part of the package. I will always look here first when buying a car and recommend them to anyone.
— Robbie Macfarlane
Great from start to sale just look and when your ready pick your car and all finalised no fuss no con honest sales totally recommend Assured cars Scotland LTD
— Andrew Roberts
The whole experience of buying my new car was excellent. From start to finish I was delighted with the service and the Car. Very happy to recommend Assured Cars. Paul is very pleasant to deal with and a excellent professional. Thank you so much for the new car.
— Brian Wilson Ferguson
Great value and excellent customer care. Everything was taken care of and hassle free.
— Paul Marston
Needed a replacement car in a hurry, looked at a couple and found a mint hyundai i10 (64 plate) at a reasonable price. I spoke to the Salesman (Paul) who arranged a quick test drive for me. Car looked and drove as advertised, it came with a fresh service and MOT along with a 6 month warranty. Great customer service all round.
— Blane Towers
This small family owned business was a a delight to work with. They were very willing to be communicative and helpful when buying my car. They pride themselves with customer service which i fully experienced when there was a fault with the car before purchase and they fixed it within 3 days of finding the fault. Much appreciated and happily driving my Kia :)
— Francine Cameron
Travelled from Manchester to buy a car from here and couldn’t be happier with the car and service. No pressure purchase, and really really nice people, nice chat and made everything as easy as possible. Definitely worth the travel and would do so again to buy a car in the future.
— Niall Lambert
First time buying from Assured Cars and was really impressed with the level of service and quality of the car I had picked. Matthew and his colleague were really helpful and kept me informed through the whole process and had the car delivered to me. Would highly recommend for both customer service and quality of the cars. Thanks to both :)
— Sam Hudson
I recently purchased a car with assured cars, such a pleasant experience all the team are super friendly and not pushy like some dealerships very quite relaxed atmosphere all round the guys also very knowledgeable regarding the vehicle they are selling, 5 star service i highly recommend and will use assured cars again in the future.
— Marcus McNeill
— paul cunningham
— Lewis Corrigan
— Sean Coia
I bought my car online without seeing it first hence I was a bit nervous. Michael reassured me that it was quite the norm nowadays and he sent me more pictures and details about the car. The car was delivered to my address in Gullane within two days. I am delighted with my vehicle and the way the transaction took place. Michael was extremely polite and knowledgeable and a pleasure to deal with. I would give 6 stars if i could, I have no hesitation about highly recommending Assured Cars Scotland. A fortnight after bought the car it started shuddering and going into limp mode. I phoned Michael at Assured Cars and he immediately arranged for the car to be inspected by an approved garage beside me. It turned out it was only a slack multi-plug! Car now running like a new car again. 😁
— George
Matthew and Jacob are amazing salesmen, bought a car from them and it was Jacobs first sale, so congrats on that. First class service and thank you for the laughs.😀
— Moira Lloyd
Superb service from start to finish. Would give 10 stars if I could. Michael was lovely and very honest in every way. Would definitely recommend
— Monique Hickey
I'd highly recommend Matthew and the team at ACS to anyone looking to buy a car. From viewing the car, test driving the car, buying the car, the car being delivered, the after care service....nothing was a problem. Matthew has been an absolute gem to deal with, and the garage was a great wee find in the heart of Fauldhouse ❤️. Thanks again for a first class service x
— Tracey Wilson
Bought a car from Assured cars, Mathew is an absolute gent and totally genuine. Never pushed and listens to the customer. Had a wee problem with it and he had it sorted to the very highest customer service that you never get with the big salesrooms. If you are looking for a car with hassle free sales techniques choose Mathew at Assured cars. Service second to none. Excellent.
— James Polson
I got a used car from here, and WOW I'm over the moon with it, The customer service, nothing was to much trouble, and while I stumbled my way through what I wanted the owner never yawned or took a deep breath in frustration, he was a real gentleman . I'd recommend anyone to give these guys a ago. Thanks again lads, Kev.
— kevin morgan
We bought a Vauxhall Meriva 57 plate from Assured Cars, the whole buying experience was great. We looked at the car first, it was in excellent condition inside and out, very clean and tidy. When we told Matthew of our interest, he gave me the car keys and asked me if I wanted to take it out for a test drive, which we did, still happy with the car, we told Matthew we wanted to buy it. He could not have helped enough, transferring ownership etc. Not once did we feel pressurised by Matthew, we were left to our own devices with our decision making. A pleasant buying experience, a very decent clean car. Would certainly use ACS again.
— John Finch
I am a 67 year old male and as you can imagine I have dealt with a few dealerships in my time But this is by far the best ever From my first meeting with young Mathew sales manager until I drove my newly purchased car from their premises it really was first class So friendly and welcoming straight talking and as many coffees as I wanted 😃 Excellent can’t praise this dealership high enough
— Edward Irvine
Recently bought a car from the guys, Can't thank you guys enough definitely will use your service again! Highly recommend assured cars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
— dimitar karaperev
— Darren Maxwell
This is the 3rd car we have bought from here and we have never had any bother with any of them. Great service, would recommend.
— Maureen Ritchie
U just need to read the review.....n Great communication.. Good value for money..delivered the vehicle and they took mine away.... Very very pleased with the car..this is a recommended seller....would defo use again..made a girl very happy 😁
— Puppylover 48
Great service and great value for the price paid. A great little car that I purchased and am very pleased with it. Would certainly use them again in the future. Roger Stenhouse
— Roger Stenhouse
Q Finance

Finance your dream car with confidence

Your trusted partner for flexible and competitive car finance

Competitive Rates

Access market-leading interest rates tailored to your circumstances

Quick Approval

Fast decision process with same-day approval available

Flexible Terms

Choose from various payment terms to suit your budget

Personal Service

Dedicated finance specialists to guide you through the process

Working with

GoShorty

Short-term vehicle insurance made simple.

Need short term insurance? Cover from 1 hour to 28 days, arranged in minutes.

Call Us Email WhatsApp